Warranty

We know things can happen and we’ve got your back. Here’s the boring but important stuff that you need to know about our warranties.

One Year Warranty


The following The First Years products are guaranteed to the original retail purchaser for one year from date of purchase under normal and intended use and service against defective workmanship and material:

  • The First Years Travel Gear Booster Car Seats
  • The First Years Travel Gear Infant Car Seats
  • The First Years Travel Gear Convertible Car Seats
  • The First Years Travel Gear Travel Systems and Strollers
  • The First Years Travel Gear Car Seat Accessories

90 Day Warranty


All other The First Years products are guaranteed for 90 days from date of purchase under normal and intended use and service against defective workmanship and material.


If our product fails to meet our limited warranty during the 90 day warranty period, we will, at our option, replace the product free of charge, or provide you with a replacement of comparable value.

You may contact The First Years Customer Service Monday - Friday 8:00am - 4:00pm CST at 800-704-8697 or email us